Correction: I mailed Air Asia a complaint letter and explained the situation. I received both an email and a registered letter in response from the company. They claim that someone fraudulently used my credit card to book a ticket on Air Asia and that their airline had no way of knowing that it wasn't me. I have subsequently cancelled this credit card and also filed a fraud claim.
My advice to anyone using credit cards extensively in southeast Asia, cancel it once you are back and have your bank issue you another one with a new account number.
Better safe than sorry.
# posted by Deborah @ 6:39 PM